tim

Hello,

Would it be possible to verify under Administration > Server Settings > Advanced what is configured for the idle logout and token lifetime?

Is this happening both on the web interface and Remote Desktop Manager client?

Best regards,

Hi William,

Absolutely;

Correct, both are affected. The RDM client seizes for a bit until it realizes that the credentials are "outdated" and redirects to web login.

Hello! Unfortunately the issue persists, without any (that we can find) log entries for troubleshooting - it simply just reloads the page and re-authenticates and kicks you back to the starting page.

Server cache has been cleared after the update.

Hi!

We're evaluating the functions in RDM in combination with DVLS though are holding the trigger as we're experiencing issues with authentication.

Every 5 minutes or so the session gets terminated, ignoring any active task you're currently at, and asking you to reauthenticate.

We have activated Entra SSO though we've also created DVLS-users, same issue there.

We've increased session and idle times in DVLS without any success.