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smipx

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Admin privileges locks Wayk Now

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smipx
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Hi, I agree with my1

Having the UAC option in the exe should (in my humble opinion) be a priority.

Doing a quick "emergency" session with an elderly relative one wants to use the exe file and one needs to have the workings as simple as possible for the end user receiving the help. Those kind of users will not be wanting (or able) to understand all of the tick boxes and such of the full msi installer. The helper, if wayk was a one off use case, also then has to go about instructing the user how to uninstall the msi afterwards to make sure that not remote access software is running on their machines at the end of the whole exercise. This is because these sort of folk don't want processes running in the background that "can allow" remote access due to increasing risk of remote access fraud etc.

Remember - we are talking about complete novices on the receiving end of the remote support session here. It is sometimes a struggle just to get them to the website to download a file and then (if it were available) clicking "yes" on the UAC prompt to give full admin rights (or at least enough to do things like navigate device manager etc.) let alone anything else.

Please, please reconsider this one :-) I also use AeroAdmin and also anydesk.exe to help a few friends and relatives out and I was going to switch over to Wayk but cannot until this issue is resolved :-)

Thanks

Paul

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