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James,

The Template has been created and it works perfectly! I cannot tell you how much a difference it makes to be able to use the Clipboard without mapping all of my local drives as well.

MANY THANKS!!!

Jennifer

James,

The people managing the system said they will create a Template to test. I will let you know how it goes.

Thanks,

Jennifer

That makes sense. Given that our Data Source is used Enterprise-wide, I am not surprised we are not given Administrative access.

Do we have to be Administrators in order to create a Template or can this permission be granted separately?

Do we need to be an Administrator in order to Use the Template / link it to my API connections?

Can the template be assigned to my existing API connections or does it have to be assigned at creation time?

Thanks,

Jennifer

James,

Thank you for your patience, I am still learning where everything is. I am not able to locate "Administration" in the File menu or Ribbon tabs.

Thanks,

Jennifer

Hi James,

Sounds good, but unfortunately I do not see "Manage Templates" under File > Templates.

Thanks,

Jennifer

Hi James,

Thank you for the confirmation.

By "it is simply not supported for this type of entry" do you mean that the "Local Resources" tab just isn't available or that it cannot be configured at all for API connections?

Thanks,

Jennifer

Hi James,

Can you please confirm that the two are not linked even when using an "API" connection to remote into a server instead of the standard "RDP" connection? For the API connections, I do not even have a "Local Resources" tab like I do with the RDP session.

Thanks,

Jennifer

James,

As requested, a video has been captured, ticket DEVO-19796 has been created and the video has been uploaded to that case.

Thanks,

Jennifer

I forgot - my workstation is running Windows 10 (1903).

Thanks,

Jennifer

Hellow James,

Thanks for getting back to me on this. What tool should I use to get a video of what I am doing?

Thanks,

Jennifer

Greetings,

We were just brought on board with using the RDM Enterprise Edition instead of the Free Edition. As part of that, all of our remote sessions are what they call "API Connections". For these connections there is no "Local Resources" tab for me to uncheck "Hard drives".

The people in charge has enabled "Mapping Local Drives" Globally for everyone (using a GPO) and claim this is because it is not possible to access the Clipboard without mapping all your workstation drives as well when using API connections.

Is this really the case?

Many thanks,

Jennifer

Greetings. We find ourselves in January 2020 and with that my work is bringing us on board using Devolutions Remote Desktop Manager.

In November 2019 I had the RDM Free Edition 4.5.1.0 installed and the Navigation worked perfectly - I would click on a server in the Navigation Pane that I had open and the server would be selected in the right-hand screen. This month my work uninstalled the Free Edition and installed Enterprise Edition 2019.2.24.0 64-bit on my workstation.

Imagine my shock to discover the "Enterprise" edition no longer switches servers when selected in the Navigation Pane. I read through everything post here so far.

• I confirmed my Tree View settings were correct. I even unchecked them, rebooted my PC, enabled them and then rebooted my PC again - but this did not help. <sniff>

• I was not previously aware of "Tab Groups", so thank you for that! I opened that up, and confirmed when I select a server from that pane, I am switched to the correct server. <YEA!> Problem is, this took up more screen real estate. (Before you say it, I HATE opening and closing Panes multiple times a day, so leaving the panes open was MY only viable solution). <sniff>

• Today my co-worker showed me how to "dock" the "Tab Groups" pane just below my Navigation Pane. True, I do not get as much vertical real estate as I once had, but I think this will work for me. <WOO HOO!!!> Maybe this will work for someone else as well.

The only usage difference between the Free and Enterprise Editions is for the Free Edition I was using standard RDP connections, but in the Enterprise Edition we are using API connections. I don't understand why this would make a difference, but just putting it out there just in case it does.

At any rate, even though I found a workaround, it would be REAL NICE if the Navigation Pane switched to the correct tab in the Enterprise Edition.

Many Thanks!

Jennifer