Users

All Posts (4)

avatar

TroyKing

Serial Data Entry Addon wants to get installed.

avatar
avatar
avatar
avatar
avatar

OK, thank you. I am a champion misunderstander, so I want to make sure: You mean like serial numbers / registration info for various other software?

Serial Data Entry Addon wants to get installed.

avatar
avatar
avatar
avatar
avatar

I have to admit my ignorance here: what is a serial data entry? I've searched the help pages for "serial" but only get registration / serial number text.

Serial Data Entry Addon wants to get installed.

avatar
avatar
avatar
avatar
avatar

Do you have the latest version 6.5? Maybe you could just uninstall and install it.

David, thank you very much. I do have the latest, downloaded today. I was originally using a portable installation, and did a traditional install today. I've tried dropping the dll in various directories, like the RDM directory under Program Files, and the profile directory under users\<me>\local. In a different attempt, I'd I also scanned the registry to find references to it and removed them before reinstalling, not to mention various combinations of Ignore, Install Manually, etc. Basically, everything mentioned in this thread.

If there's only some particular type of profile or a setting of a profile that needs that addon, I might be able to work around it by not using that data/feature, but I don't know what triggers a check/call to that addon.

Serial Data Entry Addon wants to get installed.

avatar
avatar
avatar
avatar
avatar

I'm having the same problem with this addon. I've tried everything I can think of, but it won't stop asking for it when I launch RDM, and a few other times as I use the app.

1 - 4 of 4 items