very long startup time in version 9.0.12.0

very long startup time in version 9.0.12.0

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Hello,

there must be something wrong in version 9.0.12.0 32-bit ... I have a startup time from 3:20 minutes.

The 64-bit version starts in approx 25 seconds (not very fast but ok).


I updated some minutes ago from version 9.0.3.0 to 9.0.12.0.
RDM starts from an SSD, so the drive can not be the bottleneck.

I´am the only one with this problem?



Cheers, Tom

All Comments (5)

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Tom,

Could you please start the app with /Profiler then send us the profiler traces (both x86 & x64). You can use the "Send trace to Support" button, simply add my name (Stefane) to the comments.

Thanks,

Stéfane Lavergne

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Hi Stefane, I did not change anything but problem is gone. It starts now as fast as I expect.

Strange :)

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Very odd, if the issue happens again please let us know.

FYI we've made a few more optimizations with the loading of the data sources, this will be in release

Regards,

Stéfane Lavergne

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Hi Tom,

Are you still seeing slow start up times? If so have a look at this topic/post (see link below). We had other users that had slow start up times (30+ seconds). Running the install.bat script should help bring that down to about 5 seconds (start & load).

http://forum.devolutions.net/topic11780-bit-and--bit-rdm-launches-horribly-slowly.aspx#post45303

Please let me know if you see a difference in startup times, we will include this script in the .zip for manual run and configure it to run on .msi installs in the future.

Regards,

Stéfane Lavergne

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Hi Stéfane,

no my start up times are very good. Like I wrote, the problem has been solved by itself.

Thank you for your great support!


Best Regards, Tom