Subject: asking for master key when not set
Hi Team,
Seems that something went wrong with my Remote Desktop Manager. After unclean Windows shutdown (from the power button) it starts to ask me for data source master key which I didn't set. I'm using local XML storage and version 8.3.1.
Now it's impossible to open the XML file? Is there way to fix that? I'm loosing over 200 connections if new datasource must be created and this is very frustrating.
Kind regards,
Hristo Voyvodov
All Comments (4)
Hi,
Could you open the Xml file to see if it's encrypted. The master key is used to encrypt the database. Perhaps it was stored in your Windows the first time you've created the Xml data source and you were not asked for that.
David Hervieux
Hi David,
Yes, I can open it, but it looks very strange... It's like full with 00 (even if I open it with HEX Editor). Not sure if this means that it's encrypted.
Kind regards,
Hristo Voyvodov
This is really strange. Could you send it to me by email?
dhervieux at devolutions.net
David Hervieux
Hi,
I have received the file and unfortunately it empty. You were right and it all zeros.
We have a service called Online backup. It is used to automatically backup your xml as you update it.
http://remotedesktopmanager.com/Home/OnlineBackup
Regards
edited by dhervieux on 12/16/2013
David Hervieux