Installation - "Extracting files from archive"
I am unable to install the last three versions of RDM. When I run the installer it sits on the "Extracting files from archive". I have delete all the files in C:\Program Files (x86)\Devolutions\Remote Desktop Manager and C:\Users\xxx.xxx\AppData\Local\Devolutions
Any suggestions would be helpful. Thanks!
All Comments (4)
This is really strange. What OS do you use? Does RDM start when you extract it from the zip file?
David Hervieux
Windows 7
When I run the installer for the new version it does "uninstall" my current version then starts the install for the new version and sits on the extracting files... I tried rebooting before the install. also I need to kill the install process in task manager, the close or "X" does not work.
Turns out the .msi installer worked. Another co-worker had the same problem I was having (but a different error).
Thank you for the information. I will double check to see if I can find a difference between the msi and exe.
David Hervieux