Auto-Login with Personal Credentials - How??
Perhaps I'm missing something, but trying to store my network credentials in RDM is not obvious. I have read the documentation and sifted through the forum, but nothing has worked and there is no guide I can find to tell me how. At this point, RDM tries to open a connection and fills in my domain\username, but not the password. Shared credentials (shared with my team) work and I can login with those without a problem, but not personal ones.
It's hard to say what all I've done, because there are numerous places, checkboxes, and layers of settings I've tried to tweak. I've tried external/embedded, NLA on/off, inherited, 'my personal credentials', 'Open from Credential Entry', etc.
Servers I'm connecting to include Win 2k8, and Win 2012. I'm running RDM Enterprise edition 9.0.5.0 on Win 7x64.
Can I just get a step-by-step on how to store my personal network credentials in a way that my coworkers cannot see my credentials?
All Comments (7)
Hi
The help topic has just recently been created, its available here :http://help.remotedesktopmanager.com/index.html?file_templates_mypersonalcredentials.htm
First, define your personal credentials by going in File -> Templates -> My personal credentials.
Then, you simply set a session to use My Personal Credentials for the Credentials setting.
Every user of your organisation needs to set his credentials in "My Personal Credentials" in order to use the session.
edited by mcote on 11/27/2013
Maurice
I've tried that many times already, and it doesn't work.
what kind of data source are you using?
Maurice
SQL Server database
Could you try a credential strored in the private vault instead?
Private vault described : http://help.remotedesktopmanager.com/view_navigation_privatevault.htm
To use the credentials from the private vault, you must use Edit Entry (user specific settings) and override the credentials that are stored in the session. http://help.remotedesktopmanager.com/edit_userspecificsettings.htm
I must say that this is to try and isolate the problem. The fact that only the password is not filled hints of a remoting protocol issue, but since you're saying it does work when using common credentials it works, we must try a few things.
Maurice
I have figured it out, but it highlights the lack of documentation and the confusing nature of the whole credential framework in the application. My colleagues and I have spent hours trying to get this to work.
My steps for success:
1. Right-click server, choose properties
2. In Connection tab > Credentials, change to "My personal credentials"
3. Click the ellipsis button and add your personal network login credentials
4. Login successfully
5. Change the credentials setting for each server that you want to use that credential for
I have to change the settings for each server that I want to use those credentials for, but they are inherited from that first entry (I capitalized a random character so I could track it).
The question I have is: where are my credentials being stored?? Database? Local?
the My Personal credentials feature is a single credential entry stored in your private area of the database. There is no inheritance from the first one you set.
It is reachable throught the ellipsis button or by using File -> Templates -> My Personal Credentials mentioned in my initial response. If you change the case of the username, in File -> Templates -> My Personal Credentials it should be reflected in all the sessions that do use it.
If that is not what you experience, then that identifies the bug. Can you confirm that it is as we describe it?
Maurice