RDM 9.0.7.0 Offline mode R/W Edits
I am having an issue that I am not always able to edit my offline data. Sometimes I can add and edit and sometimes I can only edit and not add and still other times I cannot do either. I have administrative privileges and R/W permissions on all 3 levels. We are authenticating to RDMS as our datasource with Domain authentication.
All Comments (16)
Could you verify if you have an error in the application logs? Help->View application logs
David Hervieux
The log is quite large so I included today and yesterday. All seems to be the same error beforehand.
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[11/25/2013 11:13:13 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:13:14 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:13:33 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:13:33 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:13:43 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:13:44 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:13:55 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:13:56 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:14:21 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:14:21 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:19:03 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 11:19:03 AM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 7:37:37 PM]ERROR SILENT System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Invalid session provided!!!
at Devolutions.RemoteDesktopManager.Server.BaseService.ValidateSession() in c:\Dev\devolutions\Websites\RemoteDesktopManagerOnline\Server\BaseService.asmx.cs:line 16
at Devolutions.RemoteDesktopManager.Server.RDMSServices.GetDataSourceInfo() in c:\Dev\devolutions\Websites\RemoteDesktopManagerOnline\Server\RDMSService.asmx.cs:line 254
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Devolutions.RemoteDesktopManager.RDMSProxy.RDMSServices.GetDataSourceInfo()
at Devolutions.RemoteDesktopManager.Business.DataSources.RDMSConnectionDataSource.<ProxyGetDataSourceInfo>b__23()
at Devolutions.RemoteDesktopManager.Business.DataSources.RDMSConnectionDataSource.ExecuteAction[T](ExecuteActionDelegate`1 action)
[11/25/2013 7:39:36 PM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/25/2013 7:39:37 PM]ERROR SILENT System.IO.IOException: This machine is disabled for file encryption.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.SaveObjectToEncryptedFile(String fileName, Object value, String salt, Boolean ntfsEncrypt)
[11/26/2013 11:24:38 AM]ERROR SILENT Unauthorized access: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
It seems that RDM is unable to correctly save the security states. Could you try to go in File-> Options | Advanced
and unchecked the "Use NTFS encryption for Offline mode"
David Hervieux
It is unchecked, but I had already unchecked that in my initial troubleshooting. Is it possible that I just need to recreate my offline cache? If so how would I go about that?
Could you try to clear the application logs to see if the error message appear? Stefane will answer you about deleting the cache.
David Hervieux
I am unable to recreate the error message as of yet. I have gone offline and back online and added sessions and folders... I am currently able to edit entries but cannot add new ones.
Have you ever been able to add an entry? If this has never work, this could be a clue.
David Hervieux
Yes, I have been able to add in offline mode. It seems that on a rare occasion I am able to.
Ok, so I have 2 datasources. 1 for my home network that is a SQL database and one for work that is RDMS. I connected to my home datasource in online mode and then connected back to RDMS in offline mode and I could add/edit/etc... I shutdown RDM and opened it back up and logged into RDMS in offline mode and could only edit. I then logged into my home datasource and switched right back to RDMS after my home datasource loaded and viola I could add and edit.
Hope this helps figure out what is going on here.