Remote Desktop Manager has stoppe working

Remote Desktop Manager has stoppe working

avatar

Hi,

I had RDM working on virtualbox windows 7 (64 bit). I had to redo my virtualbox since it was running on Redhat linux system and on estart had dll issues.

I did a fresh build of virtualbox windows 7 (64 bit) and installed my version of RDM 5.8.3.0. and got "Remote Desktop Manager has stopped working".

I uninstalled and installed RDM 5.9.0.0. and get the same error "Remote Desktop Manager has stopped working".

Any ssistance would be great. Thanks in advance.

Here is what I find in the windows application event log:

Log Name: Application

Source: Application Error

Date: 12/5/2010 11:59:08 AM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: D15034-V15034.ulinedm.com

Description:

Faulting application name: RemoteDesktopManager.exe, version: 5.9.0.0, time stamp: 0x4ce71653

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf

Exception code: 0xe053534f

Fault offset: 0x0000b727

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2010-12-05T17:59:08.000000000Z" />

<EventRecordID>4735</EventRecordID>

<Channel>Application</Channel>

<Computer>D15034-V15034.ulinedm.com</Computer>

<Security />

</System>

<EventData>

<Data>RemoteDesktopManager.exe</Data>

<Data>5.9.0.0</Data>

<Data>4ce71653</Data>

<Data>KERNELBASE.dll</Data>

<Data>6.1.7600.16385</Data>

<Data>4a5bdbdf</Data>

<Data>e053534f</Data>

<Data>0000b727</Data>

</EventData>

</Event>

All Comments (1)

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Hi,

This will not be easy, because it's the first time I see this error and I'm pretty sure that this does not happen when it's not running on a VirtualBox. I think that you should report this to the VirtualBox forum, because it's a crash in the Windows 7 runtime (KERNELBASE.DLL) and not directly in RDM.

David Hervieux