RDM lost session entries after system blue screen

RDM lost session entries after system blue screen

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Today, my 9.0.5.0 version lost all the session list after crash.
Is it possioble to recover those data without backup ?

There is some xml file called C:\Users\xxx\AppData\Local\Devolutions\RemoteDesktopManager\Connections.xml which have those data.

Any ideas how to fix it ?

rgs,
TSK
edited by tsk on 11/13/2013

All Comments (4)

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Do you get an error wen you open RDM?

David Hervieux

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no, zero errors, just lost the license key, so info about trial 30 days, and "surprise" = zero sessions :/

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some log:

[2013-11-13 20:16:43]ERROR SILENT Devolutions.RemoteDesktopManager.Business.DataSources.XmlDeserializationException: There is an error in XML document (0, 0). ---> System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read706_Option()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
--- End of inner exception stack trace ---
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromFile(String fileName, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.OptionManager.DoLoadOption()
[2013-11-13 20:16:43]ERROR SILENT Devolutions.RemoteDesktopManager.Business.DataSources.XmlDeserializationException: There is an error in XML document (0, 0). ---> System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read706_Option()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
--- End of inner exception stack trace ---
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromFile(String fileName, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.OptionManager.LoadBackupOption()
[2013-11-13 20:16:43]ERROR SILENT Devolutions.RemoteDesktopManager.Business.DataSources.XmlDeserializationException: There is an error in XML document (0, 0). ---> System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read704_OptionExtension()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
--- End of inner exception stack trace ---
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromFile(String fileName, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.OptionManager.DoLoadOptionExtension()
[2013-11-13 20:16:43]ERROR SILENT Devolutions.RemoteDesktopManager.Business.DataSources.XmlDeserializationException: There is an error in XML document (0, 0). ---> System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read704_OptionExtension()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
--- End of inner exception stack trace ---
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists, String nameSpace)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromFile(String fileName, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.OptionManager.LoadBackupOptionExtension()
[2013-11-13 20:16:43]ERROR SILENT System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
at System.Reflection.Module._GetTypesInternal(StackCrawlMark& stackMark)
at System.Reflection.Assembly.GetTypes()
at Devolutions.RemoteDesktopManager.Managers.AddOnManager.Load()
[2013-11-13 20:16:47]INFO Upgrading database for data source 'Local Data Source' with version 0
[2013-11-13 20:16:47]INFO Upgrading database for data source 'Local Data Source' with version 1
[2013-11-13 20:16:47]INFO Upgrading database for data source 'Local Data Source' with version 2
[2013-11-13 20:16:47]INFO Upgrading database for data source 'Local Data Source' with version 3
[2013-11-13 20:16:47]INFO Upgrading database for data source 'Local Data Source' with version 4
[2013-11-13 20:16:47]INFO Upgrading database for data source 'Local Data Source' with version 5
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 6
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 7
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 8
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 9
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 10
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 11
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 12
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 13
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 14
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 15
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 16
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 22
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 23
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 24
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 26
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 27
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 28
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 30
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 31
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 32
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 33
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 34
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 35
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 36
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 37
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 38
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 39
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 40
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 41
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 42
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 43
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 44
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 45
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 46
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 47
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 48
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 57
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 58
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 59
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 60
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 61
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 62
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 64
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 65
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 66
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 67
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 68
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 69
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 70
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 73
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 77
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 78
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 79
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[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 81
[2013-11-13 20:16:48]INFO Upgrading database for data source 'Local Data Source' with version 82
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 83
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 84
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 85
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 86
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 87
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 88
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 89
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 90
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 91
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 92
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 93
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 94
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 95
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 96
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 97
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 98
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 99
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 100
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 101
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 102
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 103
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 104
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 105
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 106
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 107
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 108
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 109
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 110
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 111
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 112
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 113
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 114
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 115
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 116
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 117
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 118
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 119
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 120
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 121
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 122
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 123
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 124
[2013-11-13 20:16:49]INFO Upgrading database for data source 'Local Data Source' with version 125
[2013-11-13 20:16:49]ERROR SILENT System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at DevExpress.Utils.Serializing.XmlXtraSerializer.DeserializeCore(Stream stream, String appName, IList objects)
at DevExpress.Utils.Serializing.XmlXtraSerializer.Deserialize(String path, String appName, IList objects)
at DevExpress.Utils.Serializing.XtraSerializer.DeserializeObject(Object obj, String path, String appName, OptionsLayoutBase options)
at DevExpress.Utils.Serializing.XtraSerializer.DeserializeObject(Object obj, String path, String appName)
at DevExpress.XtraBars.Docking.DockManager.RestoreLayoutCore(XtraSerializer serializer, Object path)
at DevExpress.XtraBars.Docking.DockManager.RestoreLayoutFromXml(String xmlFile)
at DevExpress.XtraBars.Docking.DockManager.RestoreFromXml(String xmlFile)
at Devolutions.RemoteDesktopManager.Managers.LayoutManager.LoadLayout(DockManager dockManager)
[2013-11-13 21:28:40]ERROR SILENT System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
at System.Reflection.Module._GetTypesInternal(StackCrawlMark& stackMark)
at System.Reflection.Assembly.GetTypes()
at Devolutions.RemoteDesktopManager.Managers.AddOnManager.Load()
[2013-11-13 21:39:15]ERROR SILENT System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
at System.Reflection.Module._GetTypesInternal(StackCrawlMark& stackMark)
at System.Reflection.Assembly.GetTypes()
at Devolutions.RemoteDesktopManager.Managers.AddOnManager.Load()
[2013-11-13 21:45:43]ERROR SILENT System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
at System.Reflection.Module._GetTypesInternal(StackCrawlMark& stackMark)
at System.Reflection.Assembly.GetTypes()
at Devolutions.RemoteDesktopManager.Managers.AddOnManager.Load()

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Could you open this file and check the content to see if there is something inside?

David Hervieux