Slow initial start of RDM on Win7

Slow initial start of RDM on Win7

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On my Dell Precision M4700 with SSD all software is lightning fast, also RDM. Only initial start after reboot takes 15-20 seconds to open the splash screen. What can be the reason of this behaviour?

My version: 9.0.5.0 (see also attached screenshot)

2013-11-12 11_23_56-Remote Desktop Manager.png

All Comments (8)

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on what OS?

Maurice

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Maurice, see the title, it happens on Windows 7 SP1. See attached screenshot with additional information.

2013-11-12 14_17_44-Slow initial start of RDM on Win7 - Remote Desktop Manager - Bug Report - Devolu.png

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Are you running RDM 32 bit or 64 bit?

The 64 bit .net framework is not performant at all.

Maurice

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I'm running the 32-bit version.

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can you start RDM using the /profiler command line argument?

http://help.remotedesktopmanager.com/installation_commandlinearguments.htm

and send me the log using private msg or support at devolutions . net
edited by mcote on 11/12/2013

Maurice

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After using the /profiler command line argument the application starts within a timespan of 2-3 seconds! Just tried to reboot and start it without the argument, and still opens under 10 seconds... I'll keep an eye on it!

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And again it took about 15 seconds to open the application. Note that the question for offline mode came after ~12-13 seconds. Here's the logfile:

LoadConnections [MySQL : ------------------]...
OfflineManager.GetDataSourceSettings : 1929 ms
OfflineManager.LoadConnections...
LoadConnectionsFromOfflineFile...
DeserializeData : 157 ms
ReadFromOffline : 13 ms
LoadConnectionsFromOfflineFile : 174 ms
OfflineManager.LoadConnections : 390 ms
LoadConnectionsFromDataSource...
LoadDataSourceSettingsFromDataSource...
GetDataSourceSettings : 137 ms
Silent: MySql.Data.MySqlClient.MySqlException: Unable to connect to any of the specified MySQL hosts. ---> System.Exception: Call to GetHostEntry failed after 00:00:00 while querying for hostname '------------------': SocketErrorCode=NoData, ErrorCode=11004, NativeErrorCode=11004. ---> System.Net.Sockets.SocketException: De aangevraagde naam is geldig, maar er zijn geen gegevens van het aangevraagde type gevonden
bij System.Net.Dns.GetAddrInfo(String name)
bij System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
bij System.Net.Dns.GetHostEntry(String hostNameOrAddress)
bij MySql.Data.Common.StreamCreator.GetDnsHostEntry(String hostname)
--- Einde van intern uitzonderingsstackpad ---
bij MySql.Data.Common.StreamCreator.GetDnsHostEntry(String hostname)
bij MySql.Data.Common.StreamCreator.GetHostEntry(String hostname)
bij MySql.Data.Common.StreamCreator.GetStreamFromHost(String pipeName, String hostName, UInt32 timeout)
bij MySql.Data.Common.StreamCreator.GetStream(UInt32 timeout)
bij MySql.Data.MySqlClient.NativeDriver.Open()
--- Einde van intern uitzonderingsstackpad ---
bij MySql.Data.MySqlClient.NativeDriver.Open()
bij MySql.Data.MySqlClient.Driver.Open()
bij MySql.Data.MySqlClient.Driver.Create(MySqlConnectionStringBuilder settings)
bij MySql.Data.MySqlClient.MySqlPool.CreateNewPooledConnection()
bij MySql.Data.MySqlClient.MySqlPool.GetPooledConnection()
bij MySql.Data.MySqlClient.MySqlPool.TryToGetDriver()
bij MySql.Data.MySqlClient.MySqlPool.GetConnection()
bij MySql.Data.MySqlClient.MySqlConnection.Open()
bij Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData(String sql, IDbDataParameter[] parameters)
bij Devolutions.RemoteDesktopManager.Business.DataSources.MySQLConnectionDataSource.GetDataSourceSettings()
bij Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadDataSourceSettingsFromDataSource(BaseConnectionDataSource newDataSource)
LoadConnections [MySQL : ------------------]...
LoadConnections [MySQL : ------------------] : 33 ms
TreeView.LoadConnectionList...
GetGroupInfos : 0 ms
BeginUpdate...
ApplyGroupCustomImages : 0 ms
LoadConnectionInTreeNode : 311 ms
PreCreateGroups : 12 ms
BeginUpdate : 9 ms
TreeView.LoadConnectionList : 338 ms
LoadDataSourceSettingsFromDataSource : 5760 ms
LoadConnectionsFromDataSource : 5764 ms
LoadConnections [MySQL : ------------------] : 8319 ms
TreeView.LoadConnectionList...
GetGroupInfos : 0 ms
BeginUpdate...
ApplyGroupCustomImages : 0 ms
LoadConnectionInTreeNode : 151 ms
PreCreateGroups : 4 ms
BeginUpdate : 6 ms
TreeView.LoadConnectionList : 166 ms
LoadTrayiconContextMenu : 3 ms

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The MySQL server was unreachable for some reason.

Where is the db server? How is the data source configured in RDM?

Please send us as much information as possible.

Maurice