online backup

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I'm now reading about online backup.
Are date encrypted before they are uploaded to your servers?
So that you or if someone break in and steal data can't see data without password?

Regards,
Darko Bazulj
https://triton-grupa.hr

All Comments (7)

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Exactly! We don't want to store your data and be able to decrypt it.

David Hervieux

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Hi David,

thanks for clarification.

Maybe you can update documentation to clarify things.

Regards,
Darko Bazulj
https://triton-grupa.hr

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We will.

David Hervieux

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just to clarify one more thing.
If I don't set master password then data will be backed up in clear text or I'm wrong?
Can you explain the process?
If this is true than that would be good time to give some popup and notify user if he don't set master key that backup will be saved in clear text.

Regards,
Darko Bazulj
https://triton-grupa.hr

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Hi,
No it's never in clear text. In fact we double encrypt your data by using our own private key. This makes sure that it's not visible even if someone hacked our data store.

David Hervieux

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Hi David,

so we have next.

#1
If I set master password data are encrypted with that password, then it s encrypted with your own key and uploaded to your server?

#2
If I don't set master password data are encrypted only with your own key and then uploaded to your server?
This key is unique for everyone or for each installation?
In this situation you can decrypt data if needed or if someone ask you to do that?

Sorry for all this question but want to know details how online backup is storing my data before I start using it.

Regards,
Darko Bazulj
https://triton-grupa.hr

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You're right. We will update our help to add the good practice about the master key.

David Hervieux