RDM quitted unexpectedly when trying to connect

Published 12 years ago

Hi,

I just got the email notification about the beta version hours ago and very eager to try it. Unfortunately it crashed every time I tried to connect to remote hosts using RDP. I wonder whether the attached dump info can help you to resolve this issue so I can test it?

Thanks.

rdm-crash-dump.txt

All Comments (6)

Richard Markiewicz

Published 12 years ago

Hi,

What kind of data source are you using? Does it occur on different hosts, or just certain connections?

Thanks,

Richard

Richard Markievicz

huang63

Published 12 years ago

1. It's a local data source.
2. I have tried it with various hosts and all got the similar errors.

Richard Markiewicz

Published 12 years ago

Hi,

We just released a new version (0.9.4.0). Can you verify if the issue still exists?

If it does, you can navigate to the Remote Desktop Manager > Preferences, and under the 'Advanced' tab, set the "Debug Level" to '1'.

Then if you repeat the test, you should be able to find some Connections.log and RemoteDesktopManager.log files in ~/Library/Application Support/com.devolutions.remotedesktopmanager. If possible, you can send me those files in a private message.

Thanks,

Richard

Richard Markievicz

Darko

Published 12 years ago

I had sam error and then I've upgraded OS X from Lion to Mavericks and RDM started to work :)
edited by Darko on 11/3/2013

Regards,
Darko Bazulj
https://triton-grupa.hr

huang63

Published 12 years ago

So RDM does not work with Lion?

Richard Markiewicz

Published 12 years ago

We do target Lion however it's possible we're using an API somewhere that is not available in Lion. Most of the development was done on Mountain Lion and Mavericks.

I don't have a Lion environment to test this right now. Is it possible for you to upgrade and see if that resolves your issue? The update to Mavericks is free and there is a direct upgrade path from Lion.

Thanks, Richard

Richard Markievicz