Datasource won't load

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Hi,

This week we installed Remote Desktop Manager at our company. A few people are making it complete with all the customer information but today we get an error while RDM starts to load the data source. The error i get is below ,can anyone help me?

Thanks in advance,

Rick

XmlDeserializationException - There is an error in XML document (2146, 35).

at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Business.DataSources.BaseXmlConnectionDataSource.ReadXml(String content)
at Devolutions.RemoteDesktopManager.Business.DataSources.XmlConnectionDataSource.LoadData()
at Devolutions.RemoteDesktopManager.Business.DataSources.XmlConnectionDataSource.GetConnections()
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnectionsFromDataSource(BaseConnectionDataSource connectionDataSource)

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InvalidOperationException - There is an error in XML document (2146, 35).

at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists)

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XmlException - Unexpected end of file while parsing Name has occurred. Line 2146, position 35.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res, String arg)
at System.Xml.XmlTextReaderImpl.ParseQName(Boolean isQName, Int32 startOffset, Int32& colonPos)
at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)
at System.Xml.XmlTextReaderImpl.ParseEndElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.ReadString()
at System.Xml.XmlTextReader.ReadString()
at System.Xml.XmlReader.ReadElementString()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderConnectionArray.Read118_Connection(Boolean isNullable, Boolean checkType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderConnectionArray.Read119_ArrayOfConnection()

All Comments (1)

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Hi,
It seems that your xml file got corrupted because it seems to truncated. Did your OS or RDM crash before? We now suggest to use the sqlite data source because it's more reliable.

David Hervieux