Auth. prompt for administration right after adding

Auth. prompt for administration right after adding

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Hi,

After the installation of an add'in, I'm always prompted for an admin. login to install an addon. And when I look into the addon manager, I do not see the addon.... v.9.02

Thank you for your help

All Comments (11)

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Opening RDM as user: It ask for admin. right to finish install an addon
When I do that: RDM open as usual
I close and reopen RDM: it ask again for admin right
If I do "Esc", I got an error message: You need administrator rights to install the requested add-on. Please contact your system administrator". And the Ok button name's is : "butOk"

Thank you for your help

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Which add-on exactly is requested?

David Hervieux

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I have experienced that with the VPN add-on. I select Juniper pulse
edited by DavidG on 10/21/2013

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Could you make sure that this add-on is installed in the %LocalAppData%\Devolutions\RemoteDesktopManager folder?

David Hervieux

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Yes, the VPN add-on is here. I must say that my account is not local admin, and I use a dedicated account to raise the admin. rights when needed.

In the error message, It is not specifiy wich add-on need the admin rights. Even in the log there is nothing:

This is the message when I do "esc" instead of using my admin crednetials

[21.10.2013 11:33:38]ERROR SILENT System.ComponentModel.Win32Exception: The operation was canceled by the user
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at Devolutions.RemoteDesktopManager.Managers.AddOnManager.StartRdmAdminAndWaitForCompletion()

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Could you post a message with the error message.

David Hervieux

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error message that appear after the UAC prompt for admin. rights, when pressing ESC.

error.PNG

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This means that this add-on needs to be installed in the application folder. Could you give it a try?

David Hervieux

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I have uninstalled all the add-ins and I still get the prompt UAC login... any idea ?

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Could you go in the %LocalAppData%\Devolutions\RemoteDesktopManager folder and delete the add-on folder

David Hervieux

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Nice, it work now without the prompt :-)
Thank you David