Can't detect and open SecureCRT session

A fix for this issue has been implemented in version 2026.3.9.0
Implemented

Can't detect and open SecureCRT session

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While creating new Entry as secureCRT, I am getting the attached screenshot. How to fix this issue?

SecureCRT.png

SecureCRT.png

All Comments (4)

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Hello,
Could you paste the details instead of the screenshot? I think it's also in the application logs. You can use 'Search Everywhere' to find it in the header.

Regards,

David Hervieux

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Hello,

We have been able to reproduce the issue, and a ticket has been sent to the Engineering Team.

Best regards,

Antoine Mauger

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Hello,

We've found and fixed the issue. You can expect this to take effect with the upcoming 2026.3.9 version.

Regards,

Jafran Majeau

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Hello,

Thank you for being so patient!

If possible, could you update your RDM to the latest version (2026.3.9.0) and see if the problem persists? This version should resolve your issue.

Latest Version: Download RDM

If the problem persists after the update, please let us know so we can inform our development team.

Best regards,

Maxim Robert

A fix for this issue has been implemented in version 2026.3.9.0