A fix for this issue has been implemented in version 2026.3.13.0

Default Monitor [2026.3.8.0]

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I have a laptop with multiple monitors.
1) Previously, the program always launched on the specific monitor I wanted (Version 2026.2.X.X).
Now, the program always launches on the default monitor, even after applying the recommended compatibility settings.
2) The login and password windows always open on the default monitor, rather than on the monitor where the program is currently running.

All Comments (8)

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Hi,

Thanks for reporting this. To help narrow down what's happening with the monitor placement in 2026.3.8.0, could you confirm a few details:

1. How many monitors are connected, and which one is set as your Windows primary display?
2. Are the monitors at different resolutions or scaling percentages (e.g. 100% vs 150%)?
3. Does this happen only when RDM starts fresh, or also if you manually move the window to a monitor and then reopen a session or dialog (like the login/password prompt)?

As a quick check, could you test whether this only happens after the monitors have been unplugged and replugged (e.g. after sleep, docking/undocking, or a cable reconnect), versus also happening on a normal restart of RDM with the monitors already connected and stable?

Let me know,

Best regards,

Samuel Dery

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1) laptop (primary) + 2 external monitors (dp)
2) all: FHD, 100%
3) Always (for ssh client)

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Hello,

Thanks for the details.

The login and password prompt opening on the laptop screen can usually be fixed with a setting. Go to File > Settings > User interface, and under Behavior, enable Center window on parent. Dialogs, including the credential prompt, should then open over the RDM window instead of on the primary display.

For the startup position, could you send us a short screen recording of the behavior? Please show RDM on the external monitor, close it with File > Exit, then reopen it so we can see where it comes back. If the credential prompt still opens on the laptop screen after enabling the setting above, please also open one of your SSH entries in the same recording. You can attach the video directly to this forum post.

Best regards,

Samuel Dery

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Video

Timeline 1.mp4

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Hello,

Thanks for the video.

We have opened an internal investigation to reproduce this on our side, covering both the startup position and the login prompt behavior.

We will follow up once we have more information from our team.

Best regards,

Samuel Dery

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Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) includes a fix for this problem. You can download it from our website here:
https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists, or if you notice anything unusual related to the same original problem, just reply to this email with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Érica Poirier

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The problem is solved.

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Hello,

Thank you for your feedback. I am now closing this case. 
If you would like to open a new case with us, please send an email to service@devolutions.net

Want to get even more out of your Devolutions products? Explore our free Masterclasses and unlock advanced workflows at your own pace.

Best regards,

Samuel Dery

A fix for this issue has been implemented in version 2026.3.13.0