new PIN CODE option preventing login

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new PIN CODE option preventing login

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I have been using RDM for years now and it has always been set to password in which I get prompted at launch.
Yesterday included I used and was prompted for password and was successful.

Today Launching I get prompted for a PIN CODE. I did not set a pin code nor did I even go into setting to change authentication method yesterday or today. I restarted laptop and same.
7a7740ef-5d17-485f-82a1-d5a01a71f41a

I do see a devolution agent update and remote desktop manager was installed yesterday (that I did not update, i have it set to prompt):
fcb21216-2690-4e06-b2ef-d05c342fc69f
0423b6ab-076e-43da-9b7d-96d3c155edb2Current version of RDM showing on splash screen at launch (before pin code prompt):
bd3a7f38-1348-4123-973a-0a5b1a0efbd3
How can I switch it back to password from the back end?

EDIT: checked %LocalAppData%\Devolutions\RemoteDesktopManager.cfg and it says:
<ApplicationPasswordMode>LocalPassword</ApplicationPasswordMode>

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0423b6ab-076e-43da-9b7d-96d3c155edb2.png

fcb21216-2690-4e06-b2ef-d05c342fc69f.png

7a7740ef-5d17-485f-82a1-d5a01a71f41a.png

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Recommended Answer

Hello,

Could you please try entering your password as the PIN code? We have just renamed the application password to PIN code to align with Windows, but it's exactly the same and it's not just numbers. Sorry for the confusion.

Regards

David Hervieux

All Comments (4)

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Hello,

Could you please try entering your password as the PIN code? We have just renamed the application password to PIN code to align with Windows, but it's exactly the same and it's not just numbers. Sorry for the confusion.

Regards

David Hervieux

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UPDATE: for anyone else in the boat... my localpassword still works even though its prompting for pin.
cosmetic bug

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Hello,

Could you please try entering your password as the PIN code? We have just renamed the application password to PIN code to align with Windows, but it's exactly the same and it's not just numbers. Sorry for the confusion.

Regards


@David Hervieux
that works except my windows uses a password, not a pin

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It would also appear the setting was set to PIN and local password option is gone (even though the cfg file said LocalPassword):

aedc2602-300c-444b-8933-a4d3852b06c9.png