Remote Desktop Manger 2026.3.5.0 Crashing under Windows 11 26H2 arm64
I'm running RDM on two of my machines. Both have Windows 11 26H2 installed on it. Each machine is used for development; therefore I also have .NET SDK 10.0.401 installed. So the base seems to be the same.
The difference is one of that two machines is one of these Microsoft Dev Kits based on arm64 on it.
Trying to execute version 2026.3.5.0 on it forces the application to crash with the following event manager entry:
Application: RemoteDesktopManager.exe
CoreCLR Version: 10.0.1226.42308
.NET Version: 10.0.12
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException: Unable to locate 'Avalonia.Platform.IWindowingPlatform'.
at Avalonia.LocatorExtensions.GetRequiredService[T](IAvaloniaDependencyResolver resolver)
at Avalonia.Controls.Platform.PlatformManager.CreateWindow()
at Avalonia.Controls.Window..ctor()
at Devolutions.AvaloniaUI.Controls.ChromeWindow..ctor()
at Devolutions.RemoteDesktopManager.Forms.NativeAvaloniaDialogWindow`1..ctor(TViewModel viewModel, BaseAvaloniaView view)
at Devolutions.RemoteDesktopManager.Forms.NativeAvaloniaDialogWindow`1..ctor(TViewModel viewModel)
at Devolutions.RemoteDesktopManager.Forms.AvaloniaWindowHandler`1.CreateNativeWindow()
at Devolutions.RemoteDesktopManager.Forms.AvaloniaWindowHandler`1.ShowDialog()
at Devolutions.RemoteDesktopManager.AvaloniaViewPresenter.ShowDialog[TViewModel](TViewModel dialogViewModel)
at Devolutions.RemoteDesktopManager.AvaloniaUI.ViewLocator.ShowDialog[TViewModel](TViewModel viewModel)
at Devolutions.RemoteDesktopManager.Managers.UIManager.<>c__DisplayClass219_0.<ShowErrorMessage>b__0()
at Avalonia.Threading.Dispatcher.Invoke[TResult](Func`1 callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)
at Avalonia.Threading.Dispatcher.Invoke[TResult](Func`1 callback)
at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String details, String title, String xml)
at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String title)
at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String title)
at Devolutions.RemoteDesktopManager.Services.BusinessUIService.ShowErrorMessage(IConnectionEngine engine, Exception exception, String title)
at Devolutions.RemoteDesktopManager.Program.RunApplication(String[] args)
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)
If you need any more information, logs, etc. feel free to reach out!
Hello
Sorry for the trouble. This issue is confirmed internally and we're working on a fix right now.
Thanks and kind regards,
Richard Markievicz
that's good news :-)
happy coding!
Hello
Once again, sorry for the trouble. We're looking into how that got past the acceptance test. I've already checked the 2026.3.6 build and it's fixed, and you should expect that update very soon. Once it's available, if you still have an issue let us know. Or if you have other questions or comments.
Thanks and kind regards,
Richard Markievicz
Any update on the update? I just had Patch my PC push out 3.5.0 and now I can't run RDM.
Also, my error is not the same but still on Win 11 ARM (25H2). I hope 3.6 fixes this too.
Faulting application name: RemoteDesktopManager.exe, version: 2026.3.5.0, time stamp: 0x6a890000
Faulting module name: KERNELBASE.dll, version: 10.0.26100.9444, time stamp: 0xf4f25cb4
Exception code: 0xe0434352
Fault offset: 0x0000000000124464
Faulting process id: 0x518C
Faulting application start time: 0x1DD45E6C8AF24B5
Faulting application path: C:\Program Files\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: edfc923c-5dce-43fe-99bf-7d44abad3287
Faulting package full name:
Faulting package-relative application ID:
Following.....
problem solved with 2026.3.8.0
Hello,
Thank you for being so patient!
I'm pleased to inform you that a new version of RDM (2026.3.8.0) has been released, featuring the fix for your issue.
Latest Version: Download RDM
Please let us know if this works or if you encounter any issues.
Best regards,
Maxim Robert
Works great!