Auto-Fill Fortigate Firewalls

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Since FortiOS 7.6 and OS 8.0 RDM does not fill the password automatically anymore, only the Username.
Could you take a look if that can be fixed, as we have a lot of firewalls which will be updated in the next months.

Thanks a lot!

All Comments (5)

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Hi,

Thank you for reaching out.

Could you please confirm the exact type of entry you are using in Remote Desktop Manager to connect to your FortiGate devices?

This will help us reproduce the behavior with FortiOS 7.6/8.0 and investigate why the password is no longer being filled automatically.

Best regards,

Carl Marien

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Hi Carl

It's a Website entry type.



It still works on all older Firmwares.

Best regards
Patrick

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Hello,

In that case, you may simply need to recreate the Credential HTML Control ID manually. Please follow these steps:

  1. Open the website in your browser and navigate to the page containing the credential field.
  2. Right-click the credential field and select Inspect.
  3. In the Elements window, locate the HTML ID associated with the credential field and copy its value.
  4. In Remote Desktop Manager, enter the copied ID in the appropriate HTML Control ID field for the Website entry.
  5. Click OK to save the changes.


Best regards,

Carl Marien

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Of course we tried that already but it did not change anything. That's why we opened the ticket.

Please try for yourself. Thanks!

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Hello,

I was able to reproduce and test this on my end. The issue appears to be related to the HTML Control ID configured for the password field.

Using new-password did not work, but after changing the password HTML Control ID to secretkey, the password was filled correctly.

Could you please try using secretkey as the password HTML Control ID and let me know if it also resolves the issue on your side?

Best regards,

Carl Marien