RDM Agent disconnected after Jump Host Reconnect

Hello Support, Hello @Richard Markiewicz (pinging you as requested),

we are facing a problem that whenever we reconnect our jumphost (in order for example to resize the window), our Main RDM loses connection to the agent and doesn't allow new connections. The current open Session/s is/are locked as well.

We are running the following versions:
Remote Desktop Manager (Main + Jumphost): 2026.1.24.0 Extended maintenance from June 29, 2026
Remote Desktop Agent: 2026.2.4.0

Steps to reproduce the error (Screenshots are from LAB Machines and therefore not sensible data)
1.) Connect to the jumphost or any server through the jumphost

Sidenote:
Here the Agent Status when after connecting

And Devolutions Agent is running

2.) Right Mouse Button on the Jumphost Tab and click Reconnect

3.) Try open any other Jump or entry that goes through that jumphost. You will get the waiting window for the Devolutions Agent and afterwards the error that Devolutions Agent is not available

Devolutions Agent is still running on the Jumphost but connection to the main RDM is lost

Workaround: What fixes the problem, would be to disconnect from the jumphost and reconnect with it close. But that does bring the problem, that it always opens as a tab again and moving just this window to smaller monitor becomes (wihtout changing the entry settings) impossible. And what the reconnect doesn't fix, is the next step.

4.) Now about the locked session that I mentioned. In result of the lost agent connection, when you either close or log off the session on the Jumphost, main RDM still recognizes it as connected. Even after closing the Jump Host completely
a.) Close the session

b.) Session still showing opened

c.) Close or log off Jumphost

d.) Confirm to close all opened sessions

e.)
Jump Host closed, but previously connected session still shows as open

Workaround: You could still right-click and select reconnect on the entry to connect again, but it still keeps the session locked. Only way to release the session from this connection lock is to close RDM and open it again.

Hope this helps. Wanted to send a debug report, but for some reason it didn't record. If not reproducible by your side, I can create the Debug Report.

Thanks in advance and BR
Mauricio