2026.2.17.0: Can No Longer Log in with Passwordless Account

2026.2.17.0: Can No Longer Log in with Passwordless Account

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dragonspark

Hello,

RDM has been working excellently for me. Thank you for building such a great product.

After installing 2026.2.17.0 I can no longer log in with a Microsoft Account into my Windows 11 RDC. It shows the user and a password, but of course I do not have a password as it is a passwordless account.

Is there a new setting I can apply to make this work with my passwordless account? Everything has been working for months now without this issue, and I just ran into it today.

Thank you for any assistance you can provide,
Michael

All Comments (1)

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Michael Beaudin

Hello,

Could you please :

  1. Send us your RDP logs. Follow this doc https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/rdp-session-troubleshooting#generate-and-send-rdp-api-hooking-log-files. You can securely send us a file following this thread https://docs.devolutions.net/resources/customer-support/securely-send-a-file-to-our-team
  2. Give us screenshots of how your various "General" settings tabs are configured in your problematic RDP session's properties. Make sure to blur any sensitive data that could appear in the screenshots


Best Regards,

Michaël Beaudin