Add new entry improperly launching
Last night connections were working fine.
This morning (even after laptop restart), When ever I double click (or right click > open session) on a saved connection in Nav pane, it opens the "Add new entry" window instead:
If I click X or Cancel it attempts to make the connection to the server i had originally opened however it prompts for password and does not accept it (even though the password work in any other tool I try to connect with).
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All Comments (3)
Hello Patrick,
Thank you for reaching out!
Could you please send us a brief video of the issue you are experiencing so we can investigate further?
I will send you a link via DM where you can upload the file. Please also let us know once it's been uploaded.
Thank you again!
Best regards,
Disregard, found the issue while recording your requested video.
Credentials were inherited:
The folder above had Credentials set to "My Personal Credential"
Which I had recently deleted. So it was prompting to recreate it. hence the Add screen.
The password failure was because it was prompting me for username (which I entered password) and then it prompted for password (which I entered password thinking I had typo'd) which again prompted for password, because the password will never work with the wrong user.
I set the folder above to the proper user and now it signs in using the key as it should.
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Hello Patrick,
Thank you for the feedback!
Glad to hear it is working now.
Have a great day!
Best regards,