Passwordstate integration issues since RDM 2026.2.x

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Passwordstate integration issues since RDM 2026.2.x

avatar
techreg

Hello,

We are having some issues with the latest versions of RDM, in that a password entry pointing to a Passwordstate server (still version 9.x) is misbehaving.

We used to set a user specific login/password at the root of a connections tree (with inheritance enabled), and this login/password combo is normally collected from an entry in one of the Passwordstate lists. The Passwordstate password entry, located in the user vault, is configured so that it is not pointing directly to a given Passwordstate list. However, what normally occurred is that the user set in the root of connections tree a particular entry from a Passwordstate list (that is, he/she browse the Passwordstate entries until he/she gets to the desired credential), and this selection lasted from then on.

Now, instead, whenever a connection is open, in which the resulting credential is coming from Passwordstate, the following dialog is presented, and not just once, but on every time a connection is to be made to the Passwordstate server:

rdm_passwordstate.png
We have always confirmed the data shown with the Save button, using as the save location Database (or Default (Database) combo selection, which is the same), but eventually the configuration is never saved properly, and the dialog reappears at the next iteration. BTW, by confirming the data in the dialog, the correct credential entry is finally retrieved from Passwordstate and injected in the opening session.

We are asking if there is some log we could check for potential issues, or other suitable known workarounds.

Thanks.

rdm_passwordstate.png

All Comments (6)

avatar
Carl Marien

Hello,
Thank you for the detailed report.
The "My account settings Passwordstate" dialog reopening on every connection after the 2026.2 upgrade is a pattern we have seen from other customers running Passwordstate V9.
It is under active investigation on our side.
Before we dig deeper into your specific setup, could you first update your RDM client to the current latest Windows build, 2026.2.14.0 (released 2026-07-15)?
Several User-Specific Settings persistence fixes landed in 2026.2.13.0 and 2026.2.14.0.
A retest on the newest build is the fastest way to know if any of them cover your case.
You can pull the installer from https://devolutions.net/remote-desktop-manager/home/download/.
If the popup still appears after the upgrade, please share the items below so we can correlate your report with the open investigation:

  • The exact Passwordstate 9.x build (Passwordstate → System Settings → About).
  • The RDM data source type your users connect through (SQLite, SQL Server, DVLS, or Devolutions Cloud).
  • One fresh screenshot of the "My account settings — Passwordstate" dialog with the Save location dropdown visible.
  • The most recent RDM log from %APPDATA%\Devolutions\RemoteDesktopManager\Logs\ captured during one full cycle: open RDM, open one Passwordstate-backed session, click Save on the dialog, then close RDM.

For reference, the supported Passwordstate integration modes are documented here:
https://docs.devolutions.net/rdm/concepts/intermediate-concepts.md/external-password-managers-integration/
Please share the requested items and we will pair your findings with the ongoing investigation.
Best regards,

Carl Marien

avatar
techreg

Hello Carl,

I have installed the latest version you've indicated (we were previously on 2026.3.12.0), but unfortunately our issue with Passwordstate 9.x persists. We have planned to move to Passwordstate 10, but not right now, I don't know if it makes any difference with the reported issue.

To answer to your request of additional details:

Passwordstate version is V9.9 (Build 9992)

RDM data source is MS SQL 2022

2026-07-17 17 22 58.png

[17/7/2026 17:28:36] Information - 'SRV-WU-01': Inherits credentials from Parent
[17/7/2026 17:28:39] Connecting - 'SRV-WU-01' (RDP (Microsoft Remote Desktop))
[17/7/2026 17:28:39] Entry edited - 'MRU' ()
[17/7/2026 17:28:39] Connecting - 'SRV-WU-01' (Host)
[17/7/2026 17:28:39] Entry edited - 'MRU' ()
[17/7/2026 17:29:03] Disconnected - 'SRV-WU-01' (RDP (Microsoft Remote Desktop))


I hope it helps. Thanks!

2026-07-17 17 22 58.png

avatar
Carl Marien

Hello,

Thank you for providing the additional information and for taking the time to test with the latest RDM version.

We have been able to reproduce the issue internally, and it is now a known issue being tracked by our development team. They are currently investigating the root cause and working on a fix.

At this point, there is no workaround available, but we'll keep you informed as soon as a fix is available in an upcoming release.

Thank you for your patience and for helping us with the investigation.

Best regards,

Carl Marien

avatar
techreg

Hello Carl,

Do you have any news on when the fix may be released?

Thanks!

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Jafran Majeau

Hello,

The issue is fixed, and you can expect this with the upcoming 2026.2.17 version.

Regards,

Jafran Majeau

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techreg

Many thanks for letting us know, Jafran.

Regards.