Updating RDM to 2026.2.9.0 giving error "Cannot have more than 1 Root entry"

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Updating RDM to 2026.2.9.0 giving error "Cannot have more than 1 Root entry"

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Ever since we update Remote Desktop Manager to latest version 2026.2.9.0-64Bit, we get below error.
If we revert back to previous version, error dissapear and works as normal. Next day, application updates it self and we get the same error again.
Clearing cache folders or resetting application, doesn't seem to do the trick. What can we do?

Cannot_Have_More_Than_1_Root_Entry.png



Cannot_Have_More_Than_1_Root_Entry.png

All Comments (3)

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Hi @lund,

Thank you for reporting this issue.

This bug has already been identified, and our team is currently working on a fix. As soon as it is fixed and the release is available, we will let you know.

Thank you for your patience.

Best regards,

Alexis Geller Peiro

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Hi @lund,

Good news, the fix for this bug is included in the latest version.

Could you please update Remote Desktop Manager and let us know if the issue still persists afterward?

Best regards,

Alexis Geller Peiro

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Hi @lund,

Good news, the fix for this bug is included in the latest version.

Could you please update Remote Desktop Manager and let us know if the issue still persists afterward?

Best regards,


@Alexis Geller Peiro
Running latest version and no issues so far. Thank you 👍