Hi,
This is RDM Version 26.2.7.0, and data source which used to be "Devolutions Business Hub" - paid version.
It was always slow, but now has became painfully, crucially, unacceptably slow.
Please optimize it, it's impossible to work with RDM anymore.
Here I am pasting two screencasts: what happens when I click the "Properties" button on an entry: 3 times the progress bar, around 5 seconds. And the next - a screencast when you change something and press "Save" in an entry - 5 times the progress bar, around 8 seconds.
So in total waiting for the stuff that happens in the background is around 13 seconds, before I can even use the entry!
It's so annoying that we're starting to consider alternatives. It is unusable.
We got some ~400 entries in total, very slim so far. And we've not yet starting putting pictures in entries. I am very worried what'd turn out then.
PLEASE FIX IT.
RDM-Save entry.mp4
RDM-Properties.mp4
Recommended Answer
Hello,
The new RDM build 2026.2.11 released last night contains the new setting to test some of the Cloud improvements. Could you enabled it (blue) and see how it goes? The setting is also in File -> Settings -> Advance -> In the list under Advance/Settings -> Enable experimental Devolutions Cloud workspace optimizations.
Thanks, have a good day!
Maxime Morin
378c132f-9d38-4df5-9a16-d4afa482f992.png
Hi,
We're already working on this. A build with targeted performance improvements for the Devolutions Cloud Workspace is in QA right now. These changes address the kind of redundant background work your screencasts show, and we're testing to confirm the gains are solid and that nothing else broke before we ship it.
Would you be open to getting on the preview build once it clears testing, so you can see how it performs in your own environment?
Have a good day!
Maxime Morin
Thanks, sure, I can test preview build once it's available.
Thanks! We'll let you know as soon as the preview build is ready.
Maxime Morin
Hello,
The new RDM build 2026.2.11 released last night contains the new setting to test some of the Cloud improvements. Could you enabled it (blue) and see how it goes? The setting is also in File -> Settings -> Advance -> In the list under Advance/Settings -> Enable experimental Devolutions Cloud workspace optimizations.
Thanks, have a good day!
Maxime Morin
378c132f-9d38-4df5-9a16-d4afa482f992.png
Thank you!
I enabled this setting and difference is very visible! Refresh of a hub needs only 2 progress bars, but they're much faster.
The issue remains when you edit an entry. Opening and saving an entry is still slow.
On opening there are 4 progress bars in the bottom status bar, and on save I cannot even count, there's so many, close to 10. See the screencast I attached.
So it seems that so far you were able to speed up individual requests - which is already great!
The next part I think would be to offload Save to a background thread, that is when I click "Save", really save the data to RAM, immediately close the Properties window, and do the stuff using background task while I am already able to do something else with RDM (open the session or edit another entry - for example). And if possible - consolidate those network requests using 1 round trip to the server. That maybe means a new endpoint to do the complex task of saving, checking-in and who-knows-what tasks all using one request/response.
Thanks so far!
2026-06-19_10-09-00_RemoteDesktopManager.mp4