My Personal and Privileged Account Missing Options When Using Keeper
Hello,
It seems that when we select Keeper as the credential type for either My Personal Account or My Privileged Account, we do not have all the same options that we have in a regular Keeper credential record. In particular, no Advanced page where we can set the username format (e.g. DOMAIN\username) if necessary.
Here is what a regular Keeper credential looks like there:
This is RDM v2026.1.16.0 using SQL Server data source.
Any help is appreciated, thank you!
Best regards,
David Willis
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Hello,
The reason why most things are hidden is because they can't be used or don't make sense in the context of My Personal Credentials / My Privileged Account. But with the setting you bring up, it's actually useful and can be important.
I will open a ticket for this so we can add this.
Regards,
Hubert Mireault
Hello,
The "Username format" will now be available for selection when using "My personal credentials" or "My privileged account" modes.
This will reach live with the upcoming 2026.2.6 version.
Regards,
Jafran Majeau
Hello,
Thank you for being so patient!
I'm pleased to inform you that a new version of RDM (2026.2.7.0) has been released, featuring the fix for your issue.
Latest Version: Download RDM
Please let us know if this works or if you encounter any issues.
Best regards,
Maxim Robert