Copy Username and Password not working

Published a day ago

Hi everyone.
I have issues with the copy paste, and historickly we have had issues with the funcion for a long time.

But now, it dosent work at all for me.

Is is only the "Username and password" that doesent work, the user or password one at a time works fine.

I have tried the "Clipboard Diagnostics".
Paste once or twice, there is no other application taking the content:
Clipboard - CopyMethod : PasteOnce
Clipboard - Paste Once - Count : 1
Clipboard - Empty
Clipboard - Promise - Format : 50098
Clipboard - Promise - Format : 49666
Clipboard - Promise - Format : 49665
Clipboard - Promise - Format : 49954
Clipboard - Promise - Format : 50093
Clipboard - Promise - Format : 13

I hope you have a good input for solving this.

Best Regards
Jens.

All Comments (3)

Stéfane Lavergne

Published 20 hours ago

Hi Jens,

The clipboard diagnostic looks perfect but incomplete. We only see the copy part and no paste request from any app or process.

You have the copy part, which includes the 5 private formats and the text format (13), telling other apps that the content is sensitive and should not be added to clipboard history (Windows Clipboard History, yes, we’re talking to you), along with a text format letting them know we have text available for any requester.

Clipboard - CopyMethod : PasteOnce
Clipboard - Paste Once - Count : 1
Clipboard - Empty
Clipboard - Promise - Format : 50098
Clipboard - Promise - Format : 49666
Clipboard - Promise - Format : 49665
Clipboard - Promise - Format : 49954
Clipboard - Promise - Format : 50093
Clipboard - Promise - Format : 13

Usually after the copy part is done, a paste requests comes in and we see something like this:

Clipboard - Render - Requester : 399406 - Format : 13
Clipboard - Requester : 399406 - Process Id : 62652 - Name : Notepad
Clipboard - Set - Format : 13
Clipboard - Render - Allowlisted - Requester : 399406
Clipboard - Done!
Clipboard - Empty

In this case Notepad requested a paste, we accepted and sent the data over and cleared the clipboard.

This is good news is, this means no other application or process is "taking" the clipboard content. Paste into notepad should work.

Try it and send me the output.

Best regards,

Stéfane Lavergne

jca

Published 3 hours ago

Hi Jens,

The clipboard diagnostic looks perfect but incomplete. We only see the copy part and no paste request from any app or process.

You have the copy part, which includes the 5 private formats and the text format (13), telling other apps that the content is sensitive and should not be added to clipboard history (Windows Clipboard History, yes, we’re talking to you), along with a text format letting them know we have text available for any requester.
Clipboard - CopyMethod : PasteOnce
Clipboard - Paste Once - Count : 1
Clipboard - Empty
Clipboard - Promise - Format : 50098
Clipboard - Promise - Format : 49666
Clipboard - Promise - Format : 49665
Clipboard - Promise - Format : 49954
Clipboard - Promise - Format : 50093
Clipboard - Promise - Format : 13
Usually after the copy part is done, a paste requests comes in and we see something like this:
Clipboard - Render - Requester : 399406 - Format : 13
Clipboard - Requester : 399406 - Process Id : 62652 - Name : Notepad
Clipboard - Set - Format : 13
Clipboard - Render - Allowlisted - Requester : 399406
Clipboard - Done!
Clipboard - EmptyIn this case Notepad requested a paste, we accepted and sent the data over and cleared the clipboard.

This is good news is, this means no other application or process is "taking" the clipboard content. Paste into notepad should work.

Try it and send me the output.

Best regards,

@Stéfane Lavergne
Okay, i did a double paste to notepad:

Clipboard - Copy
Clipboard - Paste Once - Count : 2
Clipboard - Empty
Clipboard - Promise - Format : 50064
Clipboard - Promise - Format : 49251
Clipboard - Promise - Format : 49227
Clipboard - Promise - Format : 50049
Clipboard - Promise - Format : 50065
Clipboard - Promise - Format : 13
Clipboard - Render - Requester : 134376 - Format : 13
Clipboard - Requester : 134376 - Process Id : 13492 - Name : Notepad
Clipboard - Set - Format : 13
Clipboard - Render - Allowlisted - Requester : 134376
Clipboard - Next Clipboard Data
Clipboard - Empty
Clipboard - Promise - Format : 50064
Clipboard - Promise - Format : 49251
Clipboard - Promise - Format : 49227
Clipboard - Promise - Format : 50049
Clipboard - Promise - Format : 50065
Clipboard - Promise - Format : 13
Clipboard - Render - Requester : 134376 - Format : 13
Clipboard - Render - Allow listed - Requester : 134376
Clipboard - Requester : 134376 - Process Id : 13492 - Name : Notepad
Clipboard - Set - Format : 13
Clipboard - Done!
Clipboard - Empty

jca

Published 3 hours ago

Also exiting, when i try to do the same to a google chrome instance:
Clipboard - Copy
Clipboard - Paste Once - Count : 2
Clipboard - Empty
Clipboard - Promise - Format : 50064
Clipboard - Promise - Format : 49251
Clipboard - Promise - Format : 49227
Clipboard - Promise - Format : 50049
Clipboard - Promise - Format : 50065
Clipboard - Promise - Format : 13
Clipboard - Render - Requester : 0 - Format : 13
Clipboard - Render - LastError : 0
Clipboard - Render - Requester : 0 - Format : 13
Clipboard - Render - LastError : 0