SSH Teminal is crashed

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Hello,
I have Windows Server 2019 with RDM version 2026.1.19.0 installed. When I open an SSH terminal and enter an incorrect password in the password prompt, or if I don’t enter a password at all and simply close the terminal tab, the application freezes and then crashes completely.
See the attached video

crash.mp4

All Comments (7)

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Hello,

Thank you for the report and the video.

I was not able to reproduce the crash on my end with RDM 2026.1.19.0. Could you try resetting RDM to its default settings using the steps in the article below, then check if the issue still occurs?

https://docs.devolutions.net/rdm/kb/how-to-articles/reset-rdm-to-default-settings/

Let me know the result and we can take it from there.

Best regards,

Carl Marien

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Hello,
Thank you for your response.
To clarify, I am using the Community Edition. As described in the article, I renamed folder, but the situation is still the same, the application hangs and then crashed. Please see the attached video.

crash2.mp4

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Hello,

Thank you for the update.

Could you please confirm the versions currently installed on the affected machine for the following components?

  • .NET 10
  • Microsoft Edge WebView2 Runtime


If possible, please also try installing the latest available version of both components and then test again to see if the crash still occurs.

Let us know the results so we can continue investigating.

Best regards,

Carl Marien

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Hello,

thanks to the videos, we are able to reproduce an issue that looks just like your issue.

To be certain this is the same issue, in the properties of your entry > The 'User Interface' tab > is 'Disconnect action' set to 'Reconnect'?
Can you also provide the error that should appear in your Event Viewer of Windows after the crash?

Best regards,

Antoine Mauger

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Hello,

a ticket has been created and sent to the Engineering Team.

Best Regards,

Antoine Mauger

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Hello,

There will be a potential fix for this issue starting from the upcoming RDM 2026.1.23.0

Best Regards,

Michaël Beaudin