Cannot import data source since last update
My android app has updates, and all server list were removed. Lost everything.
I tried to import it again from the Windows RDM App and got a an error that do not allow me to use the android app. I have tried different exports RDM, XML and RDD.
Any idea? It is an useless app since I do not have any server in the list. Am I doing something wrong?
RDM-error.jpeg
All Comments (2)
Hi, we have several questions:
1. Did you lose your existing data source after updating the application? If so, what data source type or types were you using?
2. What data source type or types are you exporting your data from in RDM Windows and trying to import into RDM Android?
Also, could you open the main application navigation screen by tapping the hamburger icon at the top left of the main window, then tap About, then Update History, and send us a screenshot of the update history?
If you are unable to take a screenshot, it may be due to a security setting in the application. To enable screenshots, tap the hamburger icon, go to Settings, then Security and Privacy, and uncheck “Protect data from screen capture.” You should then be able to take screenshots within the application.
Best Regards,
Nicolas Dufour
Hi, we have several questions:
1. Did you lose your existing data source after updating the application? If so, what data source type or types were you using?
2. What data source type or types are you exporting your data from in RDM Windows and trying to import into RDM Android?
Also, could you open the main application navigation screen by tapping the hamburger icon at the top left of the main window, then tap About, then Update History, and send us a screenshot of the update history?
If you are unable to take a screenshot, it may be due to a security setting in the application. To enable screenshots, tap the hamburger icon, go to Settings, then Security and Privacy, and uncheck “Protect data from screen capture.” You should then be able to take screenshots within the application.
Best Regards,
@Nicolas Dufour
Sure I can, thanks a lot.
I updated the androidApp and lose all server list. I have a local vault since vault in google drive stop working months ago, so everytime I update something in the PC I need to update it on the phone. I got a local vault in the phone with all server list exported from time ago.
This time I cant get the server list from the PC-RDM.
Sorry as I tried a lot of things, like: delete cache, delete data, uninstall the app and then reinstall it, i do not have server history update, just: 2026.1.2.9 29/4/2026 5.52pm (my local time)
Thanks a lot for your interest and help. Robert
I just can restore list from old file, but cant get the last one.