RDM not passing credentials to the latest OpenVPN community edition.

Hello,

Thank you for reaching out regarding this matter.

To proceed with our investigation, we require a few additional details. Could you please provide the following information:

• Number of impacted users
• Operating system and version
• Exact version of Remote Desktop Manager (RDM)
• Whether this is running in a Terminal Server or Citrix environment
• Type of data source (Local, SQL Server, Devolutions Server, or Hub Business)
• Devolutions Server version, if applicable
• Whether the issue occurs with all OpenVPN entries or only specific ones

Additionally, please include:

• Logs from RDM and/or OpenVPN during the connection attempt
• Screenshots or a screen recording showing the prompt, or any error
• Any relevant configuration details (sanitized if necessary)

This information will help us determine whether the issue is related to a change in OpenVPN or something within RDM.

Thank you for your collaboration.

Best regards,

Just me, Windows 11 Pro. It started after I updated to OpenVPN Community v2.7.2.

I assume it has something to do with this in the change log but I'm not a developer:
"- when using a config file with inlined username and no password, fix prompting for the password from management interface."
openvpn/Changes.rst at v2.7.2 · OpenVPN/openvpn

Hello,

Thank you for your follow-up.

To proceed with our internal investigation, could you please confirm the following details:

• The exact version of Remote Desktop Manager (RDM)
• The type of data source (Local, SQL Server, Devolutions Server, or Hub Business)
• The Devolutions Server version, if applicable

Once I have this information, I will be able to open an internal investigation with my team.

I look forward to your reply.

Best regards,

2026.1.19.0 64-bit (PreJIT)
.NET 10.0.7
Local data source (XML), no server. It's just me.
This started when I upgraded to OpenVPN-2.7.3-I001-amd64.msi

Oh wait, I'm sorry, this started when I upgraded to OpenVPN 2.6.20 but they released 2.7.3. I'll be testing that now. might be on their side.

Looks like this might have been on their side.

• in combination with --management-query-passwords, setups using --auth-user-pass file or inline auth-user-pass would no longer use the configured passwords and prompt on the management interface instead (OpenVPN GUI would then provide an empty user/password prompt) (Github: OpenVPN/openpvn#1021).

All clear, there was a bug in the last version of OpenVPN. You can disregard. Thank you!

Hello,

Thank you for your follow-up.

I’m glad to hear that the issue has been resolved. I will mark this topic as resolved for now.

Please feel free to reply if the issue reoccurs or if you need any further assistance.

Best regards,