Good afternoon,
In our company we use Remote Deskopt Manager a lot for remote support for our customers.
In this case I like to manage a Ascom phone system via RDM. This is a web based management interface.
I made a Website entry with the URL of the phone system and credentials.
Under the tab Login -> HTML control I filled the Username ID, Password ID and Login button ID as extracted from the webinterface.
This all works fine and when I open the entry the web interface is loading and the username and password are filled in, the form is submitted and I am logged in.
When I want to edit a user in the phone system it opens a new tab (in a stand alone brower it is a pup-up window) with the user setting. The problem here is that the user settings contains a password field wich automaticly is filled in by RDM with the admin password.
To prevent this I checked the field ID from the password field in the user settings tab. This ID is not the same as the login password field ID but it still is filled in.
Next I enabled the checkbox "Disable autofill on new tab" in in the settings tab, but this also made no difference.
This all was tested in version 2026.1.14.0. I updated to version 2026.1.18.0 but the problem is the same.
Hello remonbraamse,
Thanks for the detailed write‑up. What you're seeing is RDM's autofill re‑firing on the user‑edit popup: when the HTML Control's specific Password ID doesn't match, it falls back to filling any
<input type="password"> it finds. The "Disable autofill on new tab" checkbox doesn't cover this case, since it applies to links that open in a separate browser context, not to new tabs or popups within the embedded session.
Here are a few things worth trying, in order:
Reference: https://docs.devolutions.net/rdm/kb/knowledge-base/entry-settings/website-entry-settings/#login
If the popup is still being filled after (1) and (2), could you confirm whether it's same‑origin as the main page, and whether the password input has autocomplete="new-password" or "current-password"? That tells us which autofill path is touching it.
Thanks in advance, and hope this gets you sorted quickly!
Best regards,
Eduard Sepulveda Lopez