A fix for this issue has been implemented
Resolved Implemented

Unable to install RDM on ARM

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When I try to install RDM on a Snapdragon X Dell laptop, I get this error:



This is for the 1.18.0 installer. I have tried launching as admin and still have the same issue.

9f7a8fba-1696-4953-9046-328c8e38177d.png

All Comments (3)

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I also get the same error on a Win11 ARM virtual machine.

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Hello,

Thank you for reaching out. RDM has a dedicated ARM64 installer for Windows that should resolve the installation issue on your Snapdragon X device.

Please try the following installer:
https://cdn.devolutions.net/download/Setup.RemoteDesktopManager.win-arm64.2026.1.19.0.msi

Let us know if you have any questions.

Best regards,

Carl Marien

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Thank you for the reply. I was using the ARM version, but with that link, it seems there is an update and it installed fine. Thanks again!

A fix for this issue has been implemented