User-specific credential override not being saved
Hello,
Our customer has a small RDM setup with an SQL Express database in the background.
RDM is currently on version 2026.1.15.0 and the database up-to-date.
I recently created a new user and added it to RDM.
For some reason their user-specific credential override settings are not saved.
While in RDM they can set their own credentials with user-specific settings and after closing and reopening RDM the settings are gone.
Existing users do not have this problem.
When checking the Administration > Users table I see a tick in the column "Has specific settings" for all users except the new one.
Where is this configured?
Recommended Answer
Known issue: if you have at least one override, you can save others.
The fix is in v2026.1.17. If it’s not there, there is a workaround. You need to set the value in the DB to an empty string ('') instead of NULL (no value).
- First make sure you have a proper backup.
- Run the following in SSMS (SQL Server Management Studio)
- UPDATE dbo.UserAccount SET ConnectionOverridesSafe = '' WHERE ConnectionOverridesSafe IS NULL;
- All should work now.
Best regards,
Stéfane Lavergne
All Comments (3)
Known issue: if you have at least one override, you can save others.
The fix is in v2026.1.17. If it’s not there, there is a workaround. You need to set the value in the DB to an empty string ('') instead of NULL (no value).
- First make sure you have a proper backup.
- Run the following in SSMS (SQL Server Management Studio)
- UPDATE dbo.UserAccount SET ConnectionOverridesSafe = '' WHERE ConnectionOverridesSafe IS NULL;
- All should work now.
Best regards,
Stéfane Lavergne
Thanks, I was able to resolve it with your SQL command
Hello,
Thank you for your reply,
Perfect, I'm glad to hear this is now working as expected.
Best regards,
Samuel Dery