Copiar e colar não funciona

Hi Leonardo,

Thank you for reporting this.

Could you please check whether any keyboard shortcuts may have been modified under File > Settings > User Interface > Keyboard?


If possible, please also try resetting them to their default values to see whether that helps and restores the normal behavior.

If the issue persists, could you please send us a short video showing the behavior you are experiencing?

You can upload the video here: FOR-52634

Also, could you please clarify what you mean by the shortcuts not working? Are you referring to Ctrl + C / Ctrl + V, or to buttons in the dashboard?

Best regards,

Thanks for the feedback Alexis, I did that test in Settings > User Interface > Keyboard. and the problem persists even after restoring to factory settings. Neither CTRL + C, CTRL + V nor using the right mouse button works, it doesn't copy or paste.

In the video, I show copying data via RDP access. I also tried using the right mouse button, but it doesn't work. On the other screen, I made a remote access using RustDesk; the copy and paste shortcuts work perfectly there.

Video: https://www.loom.com/share/df2683d2cdf14705b745efe20b7a2e24

Hi @leomangueirati,

Thank you for the clarification.

Could you please try the following within the RDP session properties:
Local Resources > Keyboard > On the remote computer


Also, please update to the latest version (2026.1.18.0) and check whether the behavior remains the same.

Please let us know if that resolves the issue.

Best regards,