Unusable window size when VNCing to Mac Mini

Published 4 days ago

With smart sizing on or off the window is ridiculously small. Monitor connected to physical device is running at 1920x1080.
Version 2026.1.15.0 and 16.0 running on Windows 11 ARM on a 5120 x1440 display.
RDP connection to a Windows 11 VM displays ok.
TightVNC to the same Mac from the same Windows laptop displays ok.

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All Comments (1)

Jacob Lafrenière

Published 15 hours ago

Hello,

Thank you for reaching out regarding this matter.

I am currently unable to reproduce the issue on my end. To proceed with the investigation, could you please provide the following information? I will open an investigation case with my team so we can attempt to reproduce the issue in an environment similar to yours:

Number of impacted users
Device information
OS version and build number
Whether you are using TS and/or Citrix
Data source and data source version

Thank you in advance for your cooperation.

Best regards,

Jacob Lafrenière