Configured Shortcuts Do Not Work Inside RDP Session

Hello kniem,

Thanks for reaching out to us!

What you are seeing is usually expected behavior on macOS: RDM’s configured shortcuts are handled by the RDM app itself, and when you click into the embedded RDP session, the RDP view takes keyboard focus and captures keystrokes to send them to the remote machine. In that state, RDM often won’t receive the key event needed to trigger actions like “Type Clipboard”, so the shortcut only works when the main RDM window is the active focus (as you observed), even on the latest available RDCM version.

To confirm whether this is simply a limitation of the embedded session (vs. something we can tweak), could you share a few details?

Session mode

• Is the RDP session running embedded (inside an RDM tab) or opened in a separate/external window?
• If you switch to the other mode, does the hotkey behavior change?

Shortcut scope and combo

• Is the hotkey defined as “global/system-wide” (if that option exists in your build) or only as an RDM shortcut?
• What exact key combination are you using? (Some combos are intercepted by macOS or by the remote OS.)

RDP engine/settings

• Which RDP implementation is RDM using in your setup (if there is a selectable engine/setting)?
• Any “send system shortcuts to remote” / keyboard passthrough-type settings enabled?

Permissions (macOS)

• Does RDM have Accessibility and/or Input Monitoring permissions enabled in macOS Privacy & Security settings? (This mainly matters if you expect global hotkeys while another view/app has focus.)

Thanks in advance!

Best regards,