Cant Connect IOS Worksapce app With Hub Business (free)
Hello,
I am currently having an issue with the new Workspace app.
The app is not able to connect to my Hub Business environment. It always fails with a generic “can’t connect” type of error.
What is strange is that everything else seems to work normally:
- DVLS is working fine
- Hub Personal is also working fine
- only Hub Business does not connect through the new Workspace app
Because of that, it does not look like a general connectivity issue on my side. At the moment, the problem appears to be specific to the Workspace app in combination with Hub Business.
Has anyone else seen this behavior?
Is there a known issue, or are there any logs, settings, or troubleshooting steps I should check first?
Thank you.
All Comments (2)
Hello,
Thank you for reporting this.
We have already been notified of this issue, and a fix is implemented for the next version of the Workspace app, which is scheduled to be released early next week.
Thank you for bringing this to our attention and for your patience.
Best regards,
Dany Galarneau
Hello,
I'm pleased to inform you that a new version of Workspace (2026.1.1) has been released, including this bug's fix.
Please let us know if this works or if you encounter any issues.
Best regards,
Dany Galarneau