Embedded RDP sessions are not working on MacOS

Embedded RDP sessions are not working on MacOS

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Hey,

I've been trying to establish multiple embedded RDP sessions with the latest Remote Desktop Manager for MacOS (2026.1.8.6), but none of them worked.

I tried to establish "plain" RDP sessions (direct connection to the target machine), but it didn't work.
I also tried to establish CyberArk's SIA-RDP connections (with RD Gateway), but it didn't work either.
The message I keep getting is "unable to connect to host - CONNECT_FAILED (0x00020006)". I also tried to change the hostname to the public IP, but it didn't work as well.

The thing is - I tried all of those sessions with an external RDP client (Windows App triggered via Remote Desktop Manager), and all of them worked.

I asked a team member to try on their machine and they got the same issue.

The way I configured my RDP sessions was by importing RDP files, which, again, worked well on Windows App.

My setup:

  • MacOS Tahoe (26.3.1)
  • Latest Remote Desktop Manager version (2026.1.8.6)
  • Palo Alto Networks VPN

All Comments (1)

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Hello

Sorry for the inconvenience. Is this a regression on your side (i.e. you were using an older version previously and things worked well, and now they don't) or is it a new install?

If you don't mind troubleshooting a little bit - please go to Help > Session Logs; click to "Enable" session logging (see screenshot) and then reproduce the issue.

Screenshot 2026-03-10 at 18.04.39.png
You can then send the session log to me, I will see it quickly if you just paste it into a PM but you also have the option of sending ir by email to service@devolutions.net and mention this forum thread.

Thanks and kind regards,

Richard Markievicz

Screenshot 2026-03-10 at 18.04.39.png