How can I disable/hide...

1 vote

Published a month ago

Hello,

I just installed 2026.1.10 and a few new things I need to hide from my users:

How can I remove the "Live chat" icon?
How can I remove the "AI Assistant" icon? I fount the GPO "Disable assistant related features", but it did not remove the icon...
How can I remove "Submit a support ticket" in the Help menu?
What is the "Disable in-app upselling" GPO for?

Thanks a lot for your help!

Brgds Andreas

All Comments (6)

Jafran Majeau

Published a month ago

Hello,

I've updated the Disable assistant related features GPO to include hiding the AI assistant button.

For the Submit a support ticket and Live chat feature, I've added a new GPO named HideDevolutionsContactSupportFeatures, which will specifically hide both of these.

The Disable in-app upselling option and GPO hide icons that are meant to discover more advanced security features and environments that we can provide (screenshot for clarity).

These changes will be available with the next 2026.1.11 version.

Regards,

Jafran Majeau

f4747e78-8b0b-4e25-b5bb-c58fcac52e41.png

Deas

Published a month ago

Hello,

perfect - when is the 2026.1.11 planned for release? Just approximately...

Brgds Andreas

Jafran Majeau

Published a month ago

Hello,

It is currently planned to be released within the next 2 weeks.

Regards,

Jafran Majeau

Deas

Published a month ago

Hello,

I just discovered one more - how can I get rid of this for my users:

Brgds Andreas

ef93d85b-7900-4cdc-8f79-09343b02c2db.png

Jafran Majeau

Published 23 days ago

Hello,

I will add this setting to the features hidden by HideDevolutionsContactSupportFeatures.

Regards,

Jafran Majeau

Deas

Published 20 days ago

Hello,

thanks - it is working! :)

Brgds Andreas