Activity logs - Showing wrong "Active time"
Hi,
I noticed that the Activity Logs feature does not display the correct Active time. Instead, it shows the same value as the Duration field, which is obviously incorrect.
I have already opened a support ticket regarding this issue (ticket 00107199).
I hope this issue will be addressed soon, as we plan to integrate this feature into our time‑tracking system.
May I kindly ask if there is an ETA for addressing this issue?
Thanks!
Kind regards
All Comments (4)
Hello,
Thank you for your feedback.
We have asked our development team to raise the priority on this internal ticket.
We will let you know as soon as a fix is available.
Thank you for being so patient.
Best regards,
Érica Poirier
Thanks, I appreciate your efforts!
Looking forward to see this fixed.
Hello,
Thank you for being so patient!
I am pleased to inform you that the issue has been resolved in the latest Devolutions server version (2026.1.7.0):
https://docs.devolutions.net/server/getting-started/installation/upgrade-server
We also recommend that you first perform the update in a staging/test environment:
https://docs.devolutions.net/server/kb/how-to-articles/create-server-staging-instance
We also offer free upgrade sessions, during which we will update your Devolutions Server instance together. If you are interested in this, please send an email to service@devolutions.net
Best regards,
Maxim Robert
Hi Maxim,
thank you very much for your efforts.
Unfortunately, the issue seems to persist - at least in our environment.
I already responded to the ticket in question and attached a video that showcases the behaviour.
Feel free to reach out to me, if you need any details.
Kind regards