Unable to connect. Please try connected via the web client

Unable to connect. Please try connected via the web client

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I correctly connect via the web client ed via site Devolutions Hub
but if i try connect Personal HUB witch my Remote Desktop Manager installed on my pc i have the error " Unable to connect. Please try connected via the web client".
What i done for resolve a problem?

Regards
Immagine 2026-02-22 193810.png

Immagine 2026-02-22 193810.png

All Comments (1)

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Hello,

Could you please confirm if you tried connecting to the official URL, https://hub.devolutions.com, or if you only accessed it via the provided link. If you've already tried the URL above and are still encountering the same error, please let us see your data source configuration in RDM.

Have a good day!

Maxime Morin