RDM requires re-authentication to Devolutions Cloud even 2 times a day

Recently working with RDM when using Devolutions Hub became very annoying.

I use Devolutions Hub Business - to share entries with the team. My Devolutions account is protected with a Yubikey security key. (JFYI - to log in to the Devolutions account I need only to provide the key, enter its pin, and touch the gold part of the key. The login page does not ask me to enter password, which is logical, given the passkey).

On the other hand, in RDM entries expire after few hours, and it requires me to re-authenticate. But this time - the security key is not enough! I also need to provide Devolutions password! So it seems you assume my laptop is less trusted than a publicly available website, because to log in to the Devolutions website you don't require password. On yet another hand, you assume the Yubikey on my own machine is not secure enough that you need me to provide the password. My password is - of course - generated, so I don't remember it, every time I need to enter it, I have to launch my password manager, which is not running all the time for added security.

Also, when I work offline, on networks with no access to the Internet - how can I reauthenticate? And the main question is - why?

I would like you to:

• Remove the need to authenticate to RDM using password when I have Yubikey paired. Yubikey is unbreakable when a basic computer hygiene is followed.

• Remove the need to re-authenticate from RDM every few hours. Or make it configurable. I can agree to re-authenticate every month, maybe. If other people want to provide their password every hour, so be it, but don't force me to waste time on this added chore, which doesn't add any security, really.

• Think about offline users with no access to the internet (either imposed by the customer or incidental), who need to use entries from the shared hub (or even personal hub). I need to be able to use my entries if I have them on my computer (after last successful sync) for as long as I want. If it's a week or a month with no Internet access, they must still work. Moreover, I need to be able to add new entries while offline.

Thank you in advance.