Can't connect to Microsoft RDP cause to NLA

Hello

You have the option "Enable Network Level Authentication (NLA)" in the RDP session properties (under the "Authentication" tab). This should be selected by default, overall I'd be surprised if your issue is because of the server asking for NLA because it should be well supported.

What's the exact error message you get in RDM?

What would be really helpful, is to temporarily enable session logging as described here. Reproduce the issue and then send me the session log by PM.

Please let me know if something isn't clear or you have other questions

Kind regards,

I have a short message with "account restriction" written.
Under Windows with RDM i don't have this kind of probleme, my entries are cloud sync

Hello

The session log would give a definitive answer, but an account restriction usually means the user is part of the restricted users group and the connection requires kerberos authentication.

Either:

• In the RDP session(s) "Authentication" tab, change the SSPI > SSPI Module setting to "Portable"
• Or, in Settings > Types > Remote Desktop (RDP) > Authentication change the SSPI Module setting to "Portable"

You can make either of those changes safely in a shared data source.

This depends on the KDC server (usually the domain controller) being resolvable on your machine by DNS. If that's not the case, then we may need to give that address to RDM explicitly. But start by changing that setting and if you still can't connect, please reply with a session log following the directions I wrote in my last post.

Please let me know if something isn't clear or you have further questions

Kind regards,

Hi, sorry being late to answer.
That was that, i set SSPI to "portable" and it work right now.
Thank you

Hello

Excellent news. Please let us know if you have any further questions or problems.

Kind regards,