devolutions workspace chrome app - no autofill

devolutions workspace chrome app - no autofill

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hi
after upgrading to rdm 2025.3.25.0 a problem started with the workspace chrome app.
it's connected to the rdm, but it's not showing relevant results on the browser for the page you are in.
also, if i manually select the credentials from the list, it's not filling them up.
only if i close the browser and reopen, it will work and after going to the next page it will already stop working.
any ideas?

All Comments (7)

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Hi,

Thank you for reaching out. We noticed that you’re not running the latest available version of Remote Desktop Manager. Could you please try updating to the newest release using the link below?
https://devolutions.net/remote-desktop-manager/download/

After upgrading, we also recommend disconnecting your data source and adding it again to ensure everything reconnects properly. Finally, please try clearing your browser cache and cookies, as this can often resolve issues related to autofill and page detection.

Let us know if the problem persists afterward and we’ll be happy to continue assisting you.

Best regards,

Alexis

Alexis Geller Peiro

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Hi,

Just to clarify, when I mentioned disconnecting and reconnecting the data source, I was referring specifically to the Workspace browser extension in Chrome.

Best regards,

Alexis

Alexis Geller Peiro

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yeah, i already did that.
i'll check after version upgrade

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Hi,

I look forward to your feedback.

Thanks in advance.

Best regards,

Alexis

Alexis Geller Peiro

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hi
i updated to the latest 2025.3.28.0 and still no change
in edge browser it behaves ok.
maybe there is way to clean a "cache" or something related toe the chrome app?

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correction
same problem exactly in edge

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Hello,

To help us better understand the behavior you are experiencing and attempt to reproduce it internally, could you please provide a short video demonstrating the problem?

You can upload or share the video using the following link: FOR-51838

Additionally, please let us know what type of data source you are using in Remote Desktop Manager.

This information will greatly assist us in our investigation.

Thank you for your cooperation, and we look forward to your reply.

Best regards,

Alexis

Alexis Geller Peiro