Unable to scan a computer with "Load from system information"

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Unable to scan a computer with "Load from system information"

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Hello,

My current configuration is that i enabled dynamic RPC ports

Enabled Network discovery

When i try the automatic scan i get an error "Object reference not set to an instance of an object."

Details:

NullReferenceException - Object reference not set to an instance of an object.

at Devolutions.RemoteDesktopManager.Forms.FreEmbeddedInventoryReport.LoadSystemInformation(Connection connection, InventorySystemInformation information, Boolean forceAssetHostInLoadFromInventory)

at Devolutions.RemoteDesktopManager.Frames.FreAssetInformation.ButLoadFromInventory_Click(Object sender, EventArgs e)

at DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at DevExpress.Utils.Controls.ControlBase.BaseWndProc(Message& m)

at DevExpress.XtraEditors.BaseControl.WndProc(Message& msg)

at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam)

------------------------ extended stack ------------------------

at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String title)

at Devolutions.RemoteDesktopManager.Managers.LogManager.OnThreadException(Object sender, ThreadExceptionEventArgs t)

at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception ex)

at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam)

at Windows.Win32.PInvoke.DispatchMessage(MSG* lpMsg)

at Windows.Win32.PInvoke.DispatchMessage(MSG* lpMsg)

at System.Windows.Forms.Application.LightThreadContext.FPushMessageLoop(msoloop uReason)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)

at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)

at Devolutions.RemoteDesktopManager.Managers.ActionManager.EditConnection(ConnectionEngine engine, IConnectionSource source)

at Devolutions.RemoteDesktopManager.Managers.SessionMenuManager.MnuEditConnection_Click(Object sender, EventArgs e)

at DevExpress.XtraBars.Ribbon.Handler.GalleryControlHandlerBase.OnUnpress(DXMouseEventArgs e)

at DevExpress.XtraBars.Ribbon.Handler.GalleryControlHandlerBase.OnMouseUp(DXMouseEventArgs e)

at DevExpress.XtraBars.Ribbon.GalleryControl.OnMouseUp(MouseEventArgs e)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at DevExpress.Utils.Controls.ControlBase.BaseWndProc(Message& m)

at DevExpress.XtraBars.Ribbon.GalleryControl.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam)

at DevExpress.Utils.Drawing.Helpers.NativeMethods.UnsafeNativeMethods.DefSubclassProc(IntPtr hWnd, IntPtr Msg, IntPtr wParam, IntPtr lParam)

at DevExpress.Utils.Drawing.Helpers.NativeMethods.UnsafeNativeMethods.DefSubclassProc(IntPtr hWnd, IntPtr Msg, IntPtr wParam, IntPtr lParam)

at DevExpress.Utils.Drawing.Helpers.Win32SubclasserFactory.Win32Subclasser.SubClassProcInner(IntPtr hWnd, IntPtr Msg, IntPtr wParam, IntPtr lParam, IntPtr uIdSubclass, IntPtr dwRefData)

at Windows.Win32.PInvoke.DispatchMessage(MSG* lpMsg)

at System.Windows.Forms.Application.LightThreadContext.FPushMessageLoop(msoloop uReason)

at System.Windows.Forms.Application.LightThreadContext.RunMessageLoop(msoloop reason, Boolean fullModal)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)

at Devolutions.RemoteDesktopManager.Program.Main(String[] args)

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Recommended Answer

Hello,

The issue you're receiving was fixed in version 2025.3.17.0.

You can find the latest version here: https://devolutions.net/remote-desktop-manager/

Regards

Jonathan Del Signore

All Comments (2)

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Hello,

The issue you're receiving was fixed in version 2025.3.17.0.

You can find the latest version here: https://devolutions.net/remote-desktop-manager/

Regards

Jonathan Del Signore

avatar

Hello,

The issue you're receiving was fixed in version 2025.3.17.0.

You can find the latest version here: https://devolutions.net/remote-desktop-manager/

Regards

@Jonathan Del Signore

Hello,

Thank you for a fast response.

The update fixed my problem.

Best regards,

Sebastian