We have a specific RDM setup where the RDM gateway server is acting as a Zero Trust server, meaning users have to go through the gateway server to access applications such as Splunk. This is enforced by firewall.
I'm able to open a first browser tab in RDM fine. It doesn't matter which server I choose. However, if I open a second browser session, regardless of browser and regardless of the server chosen, I get a blank screen for that second tab. If I close the first browser session and attempt the session I previously chose for the second session, it opens just fine. I don't see this issue when opening multiple SSH windows, and I am also able to open other applications that are allowed access without going through the RDM gateway. If I disable the firewall rules to allow user access to Splunk without going through the RDM gateway, for example, I can open up multiple windows just fine. This issue started just recently without upgrading version or any other changes that I'm aware of.
Hello Corbettmj,
Thank you for reaching out to our support team. This issue was reported and fixed in RDM 2025.3.20. Could you let me know which versions of RDM, Gateway, and Devolutions Server you currently have in place?
RDM Release notes
Best regards,
Michel Audi
Thanks, Michel. Upgrading to 3.20 fixed my issue. I appreciate it.
Mitch Corbett