unable to open my existing entries in my hub

Hello,

Thank you for reaching out regarding this matter.

Please ensure that you are using the correct account in Remote Desktop Manager—the same one connected to your Hub Personal web instance. You can verify this by going to File > Data Sources.
Also, make sure that Hub Personal is selected as the data source, rather than another type.

Additionally, I recommend navigating to the Window ribbon menu and selecting Navigation, as it appears your navigation pane may be hidden.

Let me know if this helps or if you need any further assistance.

Best regards,