Clipboard removing accents and inserting blank lines
Good morning, I've an issue with the clipboard. When I copy text containing accents from my local machine and paste it on the remote machine, the accents are removed and spaces are inserted between the lines (see attachment). Is there a configuration to be made or is there a problem? I am typing with an Italian keyboard. Could this be the cause of the problem and could I solve it with a simple configuration? Thank you very much! Have a nice day.
All Comments (20)
Good morning, and thank you for your message.
This appears to be a bug, and we’ve created a ticket to address the issue. Our team will investigate it, and we’ll keep you updated as soon as we have more information.
Best regards,
Dany Galarneau
Thank you very much!
Hi Stefano,
In Devolutions Workspace, we will be deprecating support for launching in-app sessions. Going forward, you’ll need to use either the Web interface, the Launcher, or RDM to open your sessions.
The button that previously launched the in-app session will now redirect you to the correct entry in the web interface, where you can simply click ‘Open in Browser’.
We understand this may require a small adjustment, and we apologize for any inconvenience. Thanks for your understanding.
Best regards,
Sébastien Aubin
Product manager - Password Management
Does this answer relate to my question above about Clipboard issues? I don't understand... Thank you!
Hi Stefano,
Sorry for the confusion my previous reply didn’t directly address your Clipboard question. Since in-app sessions in Devolutions Workspace are being deprecated, we unfortunately won’t be making further updates to that functionality. To avoid the Clipboard behavior you’re seeing, we recommend using the Web interface, the Launcher, or RDM, which will provide the best experience moving forward.
Thanks for your understanding, and please let us know if you need help transitioning to one of these options.
Best regards,
Sébastien Aubin
Product manager - Password Management
I'm sorry, but I don't understand... I'm already using the RDM app, and that's where I'm encountering the problem. Could you tell me the steps you're referring to in order to avoid the problem, perhaps with a screenshot? Thank you!
Hi,
It looks like there may be some confusion, the issue you’re describing relates to Remote Desktop Manager, but this thread is for Devolutions Workspace.
To make sure you get the right assistance, I’ll redirect you to the appropriate RDM forum where the team can better help with the steps and troubleshooting.
Best regards,
Sébastien Aubin
Product manager - Password Management
Hello
What kind of session is the connection to the remote PC? For example, is it Remote Desktop (RDP), VNC, something else...? The answer is relevant to providing a solution here.
Thanks and kind regards,
Richard Markievicz